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TigerTurf FAQs >> General

Can you give me 5 top tips to keep my TigerTurf surface in tip top condition over summer

5 top tips to keep your TigerTurf surface in tip top condition this summer


1. Keep it regular – the key to keeping your surface in optimum condition is to groom it frequently – even more so when usage is increased. 


2. Pets – Pets love playing on TigerTurf’s landscape grass with its natural look and feel.  Remember to remove any pet  waste and immediately hose down the area with water. 


3. Keep the surface clear of leaves and other organic matter.  Remove as and when necessary to avoid the breakdown of leaves etc. which may contaminate the sand infil, preventing the surface from draining freely.

 

4. Spot treat grass/weeds with a weed killer as and when necessary – this should be applied separately to moss treatment


5. Enjoy it!  The only thing left to do is to enjoy your TigerTurf surface

My surface is down; who do I contact if I have a problem?

If you encounter issues, or want to ask about any aftersales services, please contact your TigerTurf representative directly who will be able to assist you further. 

How much does a TigerTurf system cost?

We offer a wide range of sports field and landscape systems for all levels of users and budgets. From club level surfaces and those tested to meet stringent sport governing bodies, to more commonly used products; we can accommodate your needs.


TigerTurf UK has a strong network of Premier Partners wihtin the sporting sector who are the best within the construction industry. The cost of a TigerTurf system will differ epending on your specifications.

Where is TigerTurf made?

TigerTurf has three manufacturing facilities around the world; one in New Zealand, one in America and of course, one in the heart of the carpet industry in Worcestershire, UK. TigerTurf UK is supplied in Europe, Middle East and Africa is manufactured in Hartlebury, United Kigdom. TigerTurf originally started manufacturing in New Zealand - over 32 years ago!

Do you offer large areas of turf to rent for special events?

No, we don't hire turf.  Unfortunately everyone wants something different, different types of turf, in different sizes for different activities. 

 

Our primary business is to manufacture high quality engineered surfaces for a range of sport, schools, residential and commercial applications. Each surface is manufactured to meet the needs and specifications of our customers.

What is TigerTurf synthetic grass made from?

TigerTurf's synthetic grass is made from either polypropylene or polyethylene yarn.  These materials are durable and U.V stabilised for European conditions, sourced from TenCate grass; the world's leading yarn manufacturer. The yarn is tufted into a polypropylene backing cloth and sealed with latex for maximum tuft retention.

I have heard about health and environmental problems relating to synthetic grass.  Are there any issues I should be concerned about?

All of our surfaces are free from lead and toxins, making it a sustainable and healthy option for sports and landscape surafces. By investing in a TigerTurf synthetic turf surface you'll be doing your bit for the environment, as parts of the surface can be recycled after use!

TigerTurf FAQs >> Sports

My surface is down; who do I contact if I have a problem?

If you encounter issues, or want to ask about any aftersales services, please contact your TigerTurf representative directly who will be able to assist you further. 

Why would I choose a synthetic turf rather than natural grass?

Our advanced turf technology is designed to offer playability without costly maintenance and use limitations.


At any time you'll have access to an aesthetically pleasing surface that retains its consistency over years of demanding use. Our systems are designed to deliver traction and shock absorption like the very best grass in whatever weather comes your way!


Imagine all the use you'll gain with greens available round the clock year-round, without the expense and work of manicuring, watering, fertilizing and more.

Does the grass have a guarantee?

Yes. We take pride in delivering quality systems and stand firmly behind them. Although the length of our product guarantee varies depending on the surface and hours of play,  it covers every aspect of the turf, from blades to backing.

 

In addition, many of the contractors we work with regularly offer guarantees for their products (i.e. sub bases) and services.

Does water drain through the grass?

Yes. In fact, TigerTurf systems have specially designed drainage holes placed consistently throughout the turf to ensure water sheds quickly and efficiently. Within sports, our contractors make sure that the sub-bases are equipped to deal with water penetration throughout the whole system.

TigerTurf FAQs >> Landscape

Can I use TigerTurf for my pool surround?

Yes, of course! TigerTurf is very versatile and can be put down in a variety of places. As with all of our products, regular maintenance is required, this means hosing down the poolside turf. In doing this, you will dilute the chlorine, which if in its pure form, may cause detrimental effects to your surface and it will void any guarantee you have with TigerTurf. Accidents do occur, so if chlorine powder is spilt directly onto the surface, make sure all matter is brushed up and removed, and then thoroughly wash the surface down to stop any permanent damage from occurring. 

My surface is down; who do I contact if I have a problem?

If you encounter issues, or want to ask about any aftersales services, please contact your TigerTurf representative directly who will be able to assist you further. 

Is a synthetic lawn what I need?

Only if you want more leisure time, a pristine yard and a surface your kids can play on all year. Sure, you might miss the smell of new-mown grass but you’ll soon become a TigerTurf convert – saying goodbye to mowing, watering, weeding, re-seeding and unhealthy spraying. And TigerTurf’s new Indian Summer Turf looks even more realistic. (See story back cover.) 

 

Just think; no more mud wallow in winter, “dead” areas in the shade or bare patches in summer. And no more guilty conscience when you’re using your weekends for what you really want to do – just perfect lawn every day of the year.

What is the cost of fully installed TigerTurf grass at home?

Site inspections are required to provide full quotations due to sub surface and site conditions.  As a guideline, most fully installed synthetic grass areas cost between £80 - £100 per square meter. Calculate your area in square meters, length x width, and multiply by the £ rate factor.

Is the grass child and pet-friendly?

Yes. Our grass is made from the highest quality yarns which have no toxic properties. All coatings, backings, glue, etc. that we use in the production process are also non-toxic, passing all ASTM and IPEMA requirements for use by children, animals and the environment

Will the grass fade?

No. We use a proven, technologically advanced UV coating to ensure each blade of grass retains its colour for the life of the system. This coating is effective in all climates and is not affected by use.

Where can I purchase TigerTurf or request a quotation visit?

For residential installations we have agents around New Zealand (Australia), who are able to visit you and quote for supply and installation of TigerTurf synthetic grasses.  Please contact us on 0800 804 134 so we can direct your enquiry to the most suitable local partner.

Can I purchase grass on a 'supply only' basis?

TigerTurf recommends installation by experienced and reputable installers, our warranty is for the product only and does not cover any faults due to incorrect installation or workmanship.  TigerTurf supply to trade only, but please contact the office for details of your local installer who will be able to sell the grass on a supply only basis.

How do I install TigerTurf grass?

Installation of a perfect synthetic grass is naturally dependent on the quality of workmanship during all stages of the process.  We recommend that TigerTurf be installed by qualified contractors to ensure the best result.

Is the grass child and pet-friendly?

Yes. Our grass is made from the highest quality yarns which have no toxic properties. All coatings, backings, glue, etc. that we use in the production process are also non-toxic, passing all ASTM and IPEMA requirements for use by children, animals and the environment.

What goes underneath the grass?

The synthetic grass must be laid on a suitable base - often similar to a paving base.  This is a constructed or prepared base which ensures the grass is laid flat and looks natural and great.  The installed grass is 'in-filled' with sand or sand and rubber for the most natural look and to secure the grass in place.

Why is infill important?

Once the grass had been installed, it should then be in-filled with the correct specification and quantity of sand and/or rubber. The infill is important because it provides weight to secure the carpet and helps provide support to the grass fibres thereby improving performance in wear and visual appearance of the lawn. Surfaces that have long pile (+25mm) that claim to require no infill have proven over many years to have limited life cycle.

What about life's little accidents?

Synthetic grass is very resistant to staining. Spills can be cleaned easily.  Damage to the grass can be repaired, in a similar method to repairing carpet.

TigerTurf FAQs >> Education

My surface is down; who do I contact if I have a problem?

If you encounter issues, or want to ask about any aftersales services, please contact your TigerTurf representative directly who will be able to assist you further. 

Why is a synthetic turf area better than an asphalt area?

There are many reasons, but the main ones are that students are more active and participate more on synthetic surfaces, the rate and severity of injuries is reduced and because of the consistency and accessibility of the all-weather surfaces, students can reach their full potential on top class playing surfaces.


Being all-weather surfaces they are open 24/7 and students don’t find their sports fields closed because of bad weather.  Many different sports and games can be played on the same surface maximising available capacity.

What sports can be played on a Multi-Sport Surface

Tennis, Netball, Hockey, Football, Rugby, Athletics, Basketball and Cricket can all be played on the one surface as well as general PE and other games and activities.


More dedicated surfaces can be installed to cater specifically to Football, Hockey, Rugby and Cricket as well as landscaped areas to beautify and reduce maintenance.

Our children are keen hockey and tennis players. We have a macadam tennis court and were wondering if we can overlay TigerTurf straight onto the surface?

Absolutely, providing the macadam is porous and in reasonable condition.