+64 9-634 4134 - NZinfo@tigerturf.com - DEALER LOGIN

Synthetic Turf Specialist

Privacy Policy

Privacy Policy

TigerTurf Asia Pacific ("TigerTurf") ("The Company") has created this privacy policy for www.tigerturf.com (the "Site") in order to demonstrate its firm commitment to privacy. The following discloses TigerTurf's information gathering and dissemination practices for the information collected through this Site. We encourage you to read this Policy before using this Site. Your use of this Site signifies that you agree with all terms of this Policy, so please do not use this Site if you disagree with any part of this Policy.


I. TigerTurf's Collection and Use of Information

A. Personally Identifiable Information

We will collect personally identifiable information about you, such as your name, postal address, telephone and mobile numbers, email address, when you provide it to us while on this Site such as when you request information, sign up for newsletters, participate in a survey, contact customer service, or otherwise interact with this website. Your personally identifiable information may be used by us for all legal purposes, which may include, but are not limited to, responding to your requests, processing your transactions, and for administrative purposes tracking which parts of the Site are of interest to you. If you choose to opt-in, we may share your personally identifiable information with TigerTurf’s other affiliated entities (Affiliated Entities) for purposes of sending you information about the programs of TigerTurf or its Affiliated Entities occasionally. We may also use your personally identifiable information for internal business purposes, such as optimizing Site experiences and analysing and managing our businesses. You may opt-in to receive certain future information or communications


Note Regarding Use of this Site by Children

This Site is not directed to children and we request that children do not provide personally identifiable information through the Site.

B. Passive Collection of Non-Personal Information

This Site often requires the use of encrypted or non-encrypted cookies. Cookies are data that a web server transfers to an individual's computer for recordkeeping purposes. Cookies are an industry standard used by most web sites, and help facilitate users' on-going access to and use of a particular web site, for example by providing information used to deliver content specific to your interests and for other purposes, such as security and other account administrative functions, and which may track personal identifying information.


Cookies do not cause damage to your computer systems or files, and only the web site that transferred a particular cookie to you can read, modify or delete such cookie. If you do not want information collected through the use of cookies, there are simple procedures in most browsers that allow you to delete existing cookies, to automatically decline cookies, or to be given the choice of declining or accepting the transfer of particular cookies to your computer. Please refer to your browser instructions or help screen to learn more about these functions. You should note, however, that declining cookies may make it difficult or impossible for you to use portions of the Site.


The Site may use so-called "pixel tags," "web beacons," "clear GIFs" or similar means (collectively, "Pixel Tags") to compile aggregate statistics about Site usage and response rates. Pixel Tags allow us to count users who have visited certain pages of the Site, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns.


TigerTurf also collects "referrers" information, IP addresses and various environmental variables.

A "referrer" is information the Web browser passes along to our web servers that references the URL from which you came.

The "IP address" is a number used by computers on the network to identify your computer so that data can be transmitted to you.

"Environmental variables" include, among other things, the domain from which you access the Internet, the time you accessed this site, type of Web browsers and operating system or platform used, the Internet address of the web site you left to visit this Site, the names of the pages you visit while at this site.

This information is collected for TigerTurf’s internal use such as to enhance web site security, to detect broad demographic trends, to assist TigerTurf in providing content tailored to your interests, and to otherwise enhance your experience on this Site. This information may also be shared with third parties on an aggregate and non-personally identifiable basis.

II. Disclosure of Information to Third Parties

TigerTurf may share personally identifiable information, including information that you provide on the Site, with third parties as described below. You should also be aware that this means that we may transfer information to any country in the world, including the USA and other countries which do not offer the same level of data protection as the country where you reside.

A. Affiliated Entities

We may share any information, including personally identifiable information that you provide on the Site with our affiliates worldwide, for the purposes described in Section I (A).

B. Strategic Partners

From time to time we may enter into a special relationship with another company that is not owned by or affiliated with TigerTurf to provide additional features on this Site. These special relationships may include business partners, sponsors, and co-branded sites (referred to here as �co-branded pages�). Any information, including personally identifiable information that you provide on one of these co-branded pages will be shared with these third party partners. By participating in activities or providing your information on these co-branded pages, you also consent to our providing your personally identifiable information to those third parties. Since these third parties will use your information in accordance with their own privacy practices, you should check their Web sites for information regarding their privacy policies.

C. Other Disclosures

Personally identifiable information of any individual user may be shared with other companies outside TigerTurf: (i) as permitted by law, (ii) in the event of a transfer of ownership, assets or a bankruptcy of TigerTurf, (iii) where we determine that disclosure of specific information is necessary to comply with the request of a law enforcement or regulatory agency or other legal process, or (iv) to protect the interests or safety of TigerTurf or other visitors to this Site.

D. User Generated Content Functions

Our Web sites ask visitors who request specific information to fill out a contact form. For example, you might be requesting additional information about TigerTurf products or you might request a phone call from a TigerTurf representative to ask additional questions. Other information collected at Web sites through questionnaires, feedback forms, or other means, enables us to determine visitors' interests, with the goal of providing better service to our customers.

Please remember that any information you disclose in connection with a submission becomes public information and you should exercise caution when deciding to disclose your personal, financial or other information in a submission. TigerTurf cannot prevent such information from being used in a manner that may violate this Privacy Policy, the law, or your personal privacy and safety and is not responsible for the results of such postings.


This Site may contain links to other sites which are not operated by TigerTurf.  TIGERTURF IS NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OR THE CONTENT OF SUCH OTHER WEB SITES, INCLUDING WEBSITES OPERATED BY AFFILIATED ENTITIES. We provide such links only as a convenience, and the inclusion of a link on the site does not imply endorsement of the linked site by TigerTurf. If you provide any personally identifiable information through any such third party web site, your transaction will occur on such third party's web site (and not on this site) and the personally identifiable information you provide will be collected by, and controlled by the privacy policy of, that third party. TigerTurf recommends that you review the privacy policy of third party Web sites arrived at from links on this Site.


This Site has security measures in place to help protect against the loss, misuse and alteration of the personally identifiable information under its control. TigerTurf employs security measures consistent with standard industry practice to help protect against public access to personally identifiable and account activity information collected on and used by TigerTurf at this Site. For instance, access to our databases with personally identifiable information is logged for security purposes and access is limited to key personnel.


This Site may provide you with the opportunity to opt-in to receive marketing communications from TigerTurf. If you do not opt-in, TigerTurf will not send you its promotional offers. However, regardless of your opt-in preferences, TigerTurf may still at times need to send program emails for administrative reasons. If you opt into receive communications and then change your election, your opt-out preference may not be effective in certain instances where you agreed to receive brand-specific communications.

TigerTurf also gives you convenient methods for removing your information from our database so as not to receive future communications.

You may opt-out on the link at the marketing communication page sent to you;

You may email TigerTurf website support at: websupport@tigerturf.com or you may send mail to the following postal address:

Website Support

TigerTurf Asia Pacific

PO Box 28 348


Auckland 1541

New Zealand

If opting out, changes may not be effective immediately. In each event, you must clearly indicate the information that you wish to have changed, or clearly indicate that you wish to have your personally identifiable information removed from our database. We will endeavour to comply with your request as soon as reasonably possible. Note that despite any request for removal of or change to personally identifiable information, we may need to retain certain information for recordkeeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed or changed. We also reserve the right, from time to time, to re-contact former users of the site for important administrative purposes. Finally, we are not responsible for informing third parties (including without limitation our third party service providers or strategic partners) with whom we have already shared your personally identifiable information of any changes requested pursuant to this section, or for removing information from or causing information to be removed from the databases or records of such entities.

VI. Miscellaneous:

This Web site may include inaccuracies or typographical errors. TigerTurf may make improvements and/or changes in the products, services, and programs described in this Website at any time without notice. Texas law and controlling U.S. federal law will govern any action arising from use of this Web site.


TigerTurf reserves the right to make changes in this Privacy Policy. In the event that TigerTurf makes a material change to this Privacy Policy, it will be posted here. We encourage you to check this page regularly since your continued use of this site following any changes to this Privacy Policy will be deemed to constitute your acceptance of such change. In the event that TigerTurf makes a material change to this Privacy Policy, a notice will be posted regarding such change.


If you have any questions about this Privacy Policy or the practices of this Site, you may contact:

TigerTurf Asia Pacific

Website Customer Care
PO Box 28 348
Auckland 1541
New Zealand
Telephone : +64 9 634 4134

How can we help?

TigerTurf manufactures and installs high quality products for a range of sports, leisure and landscape applications.

We are committed to providing expert knowledge and advice on synthetic turf products and systems, along with exceptional customer service before, during and after your purchase.