About Us:
At TigerTurf Australia, we specialise in the design, construction, installation and maintenance of high-quality synthetic turf projects for residential, commercial, trade, landscape, and sporting applications. As part of the TenCate Group, we are part of an international group of companies dedicated to providing sporting and recreational surfaces that are at the forefront of design, innovation, and technology. Our commitment to excellence and customer satisfaction has made us a leader in the industry. We are looking for a friendly and outgoing individual to be our next front of house superstar.
We pride ourselves on cultivating a positive working culture that supports its team by offering on the job training and opportunities for internal career development as the business expands. This position was fulfilled 12 months ago and has been re-listed due to the internal career progression of the team member within the business.
Job Description:
As a Front of House Sales Administrator, you will play a crucial role in ensuring our customers have a positive experience from the moment they walk through our doors. You will be responsible for managing the front desk, handling customer inquiries, and supporting our sales team with administrative tasks.
Key Responsibilities:
- General reception and administrative duties
- Primary point of contact for the business and will be responsible to manage all telecommunications and managing responses to website enquiries daily
- Manage and update the tender and sales leads enquiries list
- Relationship management of trade clients through processing of sales orders and determining project requirements by reviewing plans and recommending a suitable product
- Ensuring our product inventory levels are kept within min/max levels by completing monthly inventory stock take in conjunction with our warehouse team
- Preparing the boardroom for meetings, keeping the room tidy, and greeting of visitors as required
- Managing catering for events
About You:
- You would be a personable and welcoming person who enjoys being the first face of the business, being well presented and have a friendly demeanour
- Self-motivated who thrives on independence and taking the initiative.
- Adaptive to a changing working environment and can remain calm under pressure
- Strong written and verbal communication skills that is both professional and proficient
- Excellent attention to detail and level of accuracy
- Exceptional organisational and time management skills
- Able to work well autonomously and in a team environment
We are looking for someone with excellent communication skills, who articulates themselves well both verbally and through written communication, with outstanding attention to detail, and a genuine desire to contribute to the ongoing success of the business.
Previous reception and administration experience is not a must, but it is advantageous. Your sense of professional responsibility and ability to provide exceptional customer service is what will set you apart.
What We Offer:
- This is a growth role where future opportunities will present themselves
- A fulltime role with a global industry leader entering a growth stage in Australia
- A close-knit team environment
- TigerTurf offers a 24/7 employee assistance program
How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience to auinfo@tigerturf.com. Please include “Front of House Role” in the subject line.
