TigerTurf FAQ's


Common questions about TigerTurf and artificial grass

Common questions about TigerTurf and artificial grass

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We don’t usually sell to the general public so unless you’re one of our partner installers or contractors, unfortunately you cannot buy directly from us. If you’d like to find out who your local TigerTurf partner is, get in touch.

We certainly do, on a supply only basis. Get in touch to find out more.

There have been a lot of recent claims regarding the safety, health and environmental issues associated with synthetic grass. There are numerous reports from highly reputable independent sources which conclude that synthetic surfaces are safe and do not have a negative impact on humans or the environment. For more information, give us a call or drop us an email.

TigerTurf’s synthetic grass is made from either polypropylene or polyethylene yarn depending on its end use. These materials are durable and U.V stabilised, sourced from TenCate Grass, the world’s leading yarn manufacturer. The yarn is tufted into a polypropylene backing cloth and rubber back for maximum turf retention.

You can do pretty much whatever you want with your TigerTurf, we’ve even had people cover their cars with it!
However, we recommend you infill and carry out maintenance on your lawn to get the most out of it. Rolling up and storing your grass may cause the pile to become flat and lines and creases may appear.
It also becomes more difficult to infill, as sand will need to be removed before it’s stored. Your TigerTurf may not last as long and you won’t get the same result as when it’s laid permanently, infilled and maintained.

TigerTurf supplied in the EMEA region is manufactured in Kidderminster, near Birmingham in the UK. Kidderminster is famous for carpet manufacturing, and TigerTurf are proud to still be tufting artificial grass in the town after 19 years. There are also manufacturing facilities in Auckland, New Zealand that exports artificial grass throughout Australasia, the Pacific, Asia and India.

We offer a wide range of sports and landscape systems for all levels of users and budgets. From custom systems and those tested to meet stringent sport governing bodies.
TigerTurf works with a network of construction professionals who can provide you with a cost for your TigerTurf system. Drop us an email for more information.


You should receive a maintenance guide once your pitch is completed. If you’re still unsure, get in touch and one of our team will be happy to help.

Our different surfaces require different footwear to ensure your pitch lasts as long as possible. You can view our 3G footwear guide here and our sand dressed surface footwear guide here. If you’re still unsure pop a picture of your boots to us and we’ll let you know if they’re suitable.

For gym sled tracks, we would recommend a product made with a texturized, monofilament yarn like Evo Pro or Evo Excel.

There are many reasons, but the main ones are that users are more active and participate more on synthetic pitches, the rate and severity of injuries is reduced and because of the consistency and accessibility of the all-weather surfaces, students can reach their full potential on top class playing surfaces.
Being all-weather surfaces, they are open 24/7 and fixtures are not cancelled because of bad weather. Many different sports and games can be played on the same surface maximising available capacity and maintenance is significantly reduced.

Tennis, Netball, Hockey, Football, Athletics, Basketball and Cricket can all be played on one surface as well as general PE and other games and activities.
More dedicated surfaces can be installed to cater specifically to Football, Hockey, Rugby and Cricket.

Absolutely, our surfaces can be installed directly onto a concrete pad with little if any base preparation. In fact, it is the best performing base for our surfaces.
We have several turfs that make excellent Multi-Sport surfaces for Tennis, Hockey but also Netball & Football.

Yes. In fact, TigerTurf systems have specially designed drainage holes placed consistently throughout the turf to ensure water sheds quickly and efficiently and does not pool on the surface.
Sub bases upon which TigerTurf systems are installed should be designed to provide superior drainage properties as well. Recommended specifications are available from TigerTurf to help ensure the entire system, sub base to blades of grass, drains appropriately for years to come.

Yes. We take pride in delivering quality systems and stand firmly behind them. Although the length of our product warranties varies depending on the surface, it covers every aspect of the turf, from blades to backing.
In addition, many of the contractors we work with regularly offer warranties for their products (i.e. sub bases) and services.

Our advanced turf technology is designed to replicate the best natural grass fields. TigerTurf systems offer unrivalled playability, durability and performance all year round. With a TigerTurf pitch you can play better for longer.


We do not recommend hoovering your TigerTurf as it will remove the sand infill, causing your lawn to go flat. Use a brush or a rake to remove any leaves or debris.

Download our love your lawn guide here, for tips on maintaining your TigerTurf.

Artificial grass is not maintenance free, but requires less maintenance than a natural lawn.

TigerTurf artificial grass in manufactured in the UK using high quality yarn. We invest heavily in research and development to provide the latest innovations in artificial grass so your investment stands the test of time.

Although any of our landscape products are suitable for children to play on, you may want to opt for something slightly more durable and install a specialised MUGA area like this family did.

All of our landscape grass is suitable for dogs, download our guide on making the best of your artificial lawn when you have pets.

Yes, TigerTurf landscape grass looks perfect poolside.

Synthetic grass is very resistant to staining. Spills can be cleaned easily. Damage to the grass can be repaired, in a similar method to repairing carpet. We work with a network of maintenance partners that can help with any repairs or damage to your TigerTurf.

Once the grass had been installed, it should then be in-filled with the correct specification and quantity of sand. The infill is important because it provides weight to the carpet and helps provide support to the grass fibres thereby improving performance in wear and visual appearance of the lawn.

The synthetic grass must be laid on a suitable base – often similar to a paving base. This is a constructed or prepared base which ensures the grass is laid flat and looks natural and great.

Download our handy installation guide, or watch our step by step installation guide on YouTube.

TigerTurf do not cover any faults due to incorrect installation or workmanship.

Many of our installers operate a supply only policy. Get in touch to find out who your local installer is.
Our warranty guarantees the UV stability of the product only and does not cover any faults due to incorrect installation or workmanship.

TigerTurf work with a network of landscapers who can supply and install your lawn. Get in touch to find out who your local installer is.

No. Our landscape grass comes with a ten-year UV guarantee. We use a proven, technologically advanced UV coating to ensure each blade of grass retains its colour, this coating is effective in all climates and is not affected by use.

Yes. Our grass is made from the highest quality yarns which have non-toxic properties. All coatings, backings, glue, etc. that we use in the production process are also non-toxic.

TigerTurf are unable to provide costs for installations, however your local TigerTurf installer can provide you with a cost of having a TigerTurf lawn installed. You can find out who your local installer is by contacting us here or giving us a call on 01299 253 966.